Conflict Resolution Ltd ™
Welcome to Conflict Resolution Ltd
We help organisations and individuals resolve conflict through two complementary services: independent workplace investigations when facts need establishing, and mediation when dialogue can repair relationships.
Mediation Services
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Mediation is a structured, voluntary process that allows people in conflict to reach their own agreement with the help of an impartial mediator. With a very high success rate, mediation is faster, less stressful, and much more affordable than going to court - and it helps preserve relationships rather than damaging them.
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At Conflict Resolution Ltd, we offer:
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Civil Mediation for disputes between individuals and consumers, including contested probate, neighbour disagreements, property disputes, and consumer matters.
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Commercial Mediation for business-to-business disputes and contractual disagreements.
Workplace Mediation to resolve employee conflicts and rebuild working relationships.
​​Workplace Investigations
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We conduct independent, impartial investigations into workplace matters including grievances, disciplinary issues, allegations of misconduct, policy breaches, internal theft, and fraud. With 25+ years of criminal and regulatory investigation experience, we provide rigorous fact-finding and legally defensible outcomes that protect both organisations and individuals.
Our Approach
Led by Jon Dunn, who holds accreditations as both a mediator (ACIArb, CMC, IMI) and investigator (Level 7 Advanced Professional Certificate in Investigative Practice), our approach is calm, impartial, and solution-focused. With 25+ years of investigative experience across regulatory bodies including HMRC, the Gambling Commission, and British Horseracing Authority, we bring professional rigour and empathy to every case.
We create a safe space for dialogue and fact-finding, helping you move forward with clarity and confidence.